Terms of Service

Last updated 11 October 2026

Who these terms are between

These terms are an agreement between you and the company registered in Brazil under CNPJ 68.548.289/0001-11 ("BetterLive", "we").

By creating an account or using the apps, you accept them. If your employer gives you BetterLive, its agreement with us applies as well.

What BetterLive is

BetterLive reminds you to take short movement breaks during your working day and suggests exercises for them. Basic local desktop breaks and your signed-in personal history are free, including after the Premium trial. Premium adds a personalized movement plan built around your calendar. Team plans let a company give BetterLive to its people.

Not medical advice

BetterLive offers general wellness guidance, not medical care. It does not diagnose or treat anything, including discomfort you tell it about. Move within what feels comfortable, stop if something hurts, and see a health professional about pain that persists or any condition you have.

Your account

Use an email address you control and keep your password to yourself. An account is for one person, and you are responsible for what happens under it.

You must be at least 13 to use BetterLive. If you are under 18, you need the permission of a parent or guardian, who must also approve any purchase.

Premium subscriptions

Premium is billed monthly through Stripe at the price shown before you pay. New accounts start with 15 meaningful-use days of Premium without a card. When that trial ends, basic local desktop breaks and signed-in personal history remain free. A card is requested only if you choose a monthly subscription to keep Premium. That paid subscription renews automatically until you cancel. You can cancel at any time from the billing portal, and you keep premium until the end of the period you paid for. Deleting your account also ends its personal paid subscription before your data is removed.

If your company already covers you, you don't need to pay for premium.

Prices are in US dollars and may not include taxes that apply where you live.

If you are a consumer, you can cancel a new paid subscription within 7 days of paying and receive a full refund (right of withdrawal, Brazilian Consumer Defense Code, art. 49). Where your local law gives you a longer period, that period applies.

After that, cancelling stops the next renewal, and we don't refund the part of a period already started.

Team plans

A company pays $4 per licensed seat every month through Stripe, on one company invoice. The company starts with 15 meaningful-use days shared across its members, with at most one day counted per local day; a card is requested after that usage trial. Larger organizations may use a custom agreement with terms agreed separately.

The company's owners decide whom to invite and are responsible for having the right to invite them. Members can leave a company at any time. What a company can and cannot see about its members is set out in the Privacy Policy, and we don't change that for any customer.

The desktop app

During a break, the desktop app covers every connected monitor with a lock until you finish the move or skip it. It does not pause, suspend or close your other applications. Don't rely on it where a covered screen could cause harm or loss, such as tools that control equipment, live broadcasts or time-critical transactions.

Acceptable use

Don't misuse BetterLive. Don't try to get into other people's accounts or our systems, overload or scrape the service, or use it to send people messages they didn't ask for, invites included.

In shared pauses, don't record, capture or share other people's video or audio without their consent.

What belongs to whom

The apps, the exercise catalog and its videos belong to BetterLive. Your data belongs to you, and you allow us to use it only to run the service as the Privacy Policy describes.

Changes and availability

Features change as BetterLive improves. If we change these terms in a way that matters, we tell you by email before the change applies. We work to keep the service available but can't promise it will never be interrupted.

Ending

You can stop using BetterLive and ask us to delete your account at any time. We may suspend an account that breaks these terms, and we will tell you why unless the law prevents it.

Liability and governing law

BetterLive is provided as it is and as it is available. To the extent the law allows, we are not liable for indirect losses, such as lost profits, lost data or interrupted work.

Nothing in these terms limits rights that consumer law gives you and that cannot be waived.

These terms are governed by the laws of Brazil.

If you are a consumer, you can bring a claim in the courts where you live. Otherwise, disputes go to the courts of BetterLive's registered seat in Brazil.

Contact

Questions about these terms or your data, requests about your rights and account deletion: r16221639@gmail.com